Our Privacy Policy

 
 

I am committed to ensuring that your privacy is protected in compliance with the new General Data Protection Regulations (GDPR), which fall within the Data Protection Act 2018 and the Data (use and access) act 2025.

As a “data controller” I am required to register with the Information Commissioner’s Office (ICO). My Registration Number is ZA464492. For more information about the ICO click here.

So, what does this mean for me as a client?

It means that I do not share, sell or disclose any information collected throughout the counselling process to third parties. I will hold, collate and process any information you give to me lawfully, fairly and in a transparent manner. Your information will be held for no longer than is necessary for data processing purposes.

I will use your personal data for the following purposes:

·      To contract with you (as part of the agreement that is entered into between client and counsellor)

·      For internal record keeping (e.g. copies of emails, notes from sessions etc.)

·      To let you know about changes to my arrangements, or the service that is provided

 

Please contact me if you have any questions or concerns about the confidentiality of your personal data. Questions or concerns will be dealt with in a timely manner and within 30 days. You may also raise any concerns or make complaints direct with the ICO.